Return & Refund Policy

Last Updated: August 1, 2026

Your satisfaction is important to us. If you are not completely satisfied with your purchase, we're here to help.

Return Eligibility

Products may be eligible for return if:

• They are unused and in their original condition.
• Original packaging, tags, and accessories are included.
• The return request is made within 7 days of delivery.
• The item is not listed as non-returnable.

Non-Returnable Items

The following items generally cannot be returned unless they are damaged or defective upon delivery:

• Personal care and hygiene products
• Perishable goods
• Customized or personalized products
• Gift cards
• Downloadable digital products

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will review the issue and arrange a replacement or refund where applicable.

Refund Process

Once your returned item is received and inspected, we will notify you of the outcome. Approved refunds are generally processed within 5–10 business days to your original payment method, depending on your payment provider.

Exchanges

Eligible products may be exchanged for the same item (subject to stock availability) if they arrive damaged, defective, or incorrect. Exchanges for other products may be offered where applicable.

Return Shipping Costs

If the return is due to our error (such as receiving the wrong or defective product), we will cover the return shipping costs. For other eligible returns, customers may be responsible for return shipping unless otherwise stated.

Contact Us

For return or refund assistance, please contact our customer support team through the Contact Us page with your order number and details of your request. We are committed to resolving your concerns as quickly as possible.